Support

Get support

Ask us anything about the app, your account, or your data. Requests go straight to our own systems, and we strip identifiers before anything is stored.

Email us instead

The support form is not available right now. Email hello@altuwell.com and, as above, please leave names, dates, ID numbers and health details out of the message.

Email hello@altuwell.com

Other ways to reach us

For privacy requests — a copy of your data, a correction, or a deletion — choose Privacy request above, or write to hello@altuwell.com from the address on your account. The Privacy Notice and the Washington consumer health notice describe what we do with what you send and the rights you have over it.

For anything urgent about someone's health, contact their care team or local emergency services. AltuWell support cannot give medical advice.